The rules that keep conversations real.

1. Agreement to these terms

By accessing or using Veylora, you agree to these Terms and our Privacy Policy. If you don't agree, please don't use the service.

2. Who can use Veylora

You may use Veylora only if:

• You are at least 18 years old.
• You can legally enter into a binding contract.
• You are not prohibited from using the service under applicable laws.
• Your account has not previously been suspended or terminated for violating these Terms.

We may request information to verify your eligibility where permitted by law.

3. Your account

You're responsible for maintaining the security of your account and for all activity that occurs under it. Please provide accurate information, keep it up to date, and don't share your account with others. Contact us immediately at support@veylora.ai if you believe your account has been compromised.

4. Privacy & data processing

Your use of Veylora is also governed by our Privacy Policy, which explains how we collect, use, process, and protect your information.

To provide the service and keep it safe, we may process audio, metadata, and other information, including through automated systems for fraud detection, safety, and moderation.

5. Subscriptions & payments

Some features may require a paid subscription in the future. Pricing, billing terms, and cancellation policies will be clearly presented before any purchase.

6. Acceptable use & community standards

Help keep Veylora respectful and authentic. You agree not to:

• Harass, threaten, discriminate against, or abuse others.
• Promote hate, violence, or illegal activity.
• Share or solicit sexual content or unwanted romantic advances.
• Impersonate another person or create fake accounts.
• Create additional accounts to evade enforcement actions.
• Spam, scam, advertise, or promote products or services.
• Use bots, automation, or unauthorised software.
• Scrape, collect, or use Veylora content or conversations to train AI or machine learning systems.
• Attempt to interfere with the security or operation of the service.

7. Voice conversations

Voice conversations are intended only for the people participating. Please don't:

• Record another person's voice without their clear consent.
• Share recordings, transcripts, or clips outside Veylora without everyone's permission.
• Misuse another person's voice or likeness.

Treat every conversation with the same respect and care you would if the other person were sitting beside you.

8. AI-assisted moderation

To help keep Veylora safe, automated systems may analyse audio, metadata, transcripts (where available), and other signals for abuse, fraud, or violations of these Terms. Important enforcement decisions may involve human review.

AI-assisted moderation isn't perfect, so mistakes can happen. You may appeal enforcement decisions.

9. Reporting, appeals & enforcement

If you encounter behaviour that violates these Terms, report it through the app or contact us at support@veylora.ai. Depending on the circumstances, we may:

• Issue a warning.
• Remove content or features.
• Temporarily suspend an account.
• Permanently terminate an account.
• Notify law enforcement where legally required.

You may appeal our decisions, although not every appeal will result in a reversal.

10. Your content

You retain ownership of the content you create and share on Veylora.

To operate the service, you grant us a worldwide, non-exclusive, royalty-free licence to host, store, process, transmit, and display your content as necessary to provide, improve, and protect Veylora.

We will not use the content of your conversations to train AI models without your explicit opt-in consent.

This licence ends when your content is deleted from our systems, except where we must retain information for legal obligations, safety investigations, dispute resolution, or backup processes.

You are responsible for ensuring you have the right to share any content you upload or communicate.

11. Feedback & suggestions

If you send us ideas, suggestions, or feedback, you're giving us permission to use them without restriction or compensation to improve Veylora.

12. Our intellectual property

Veylora, our branding, software, designs, and related intellectual property belong to Tinkertope Technologies Pvt. Ltd.

These Terms don't grant you any ownership rights or permission to use our branding except as necessary to use the service.

We may also reclaim usernames that impersonate others, infringe intellectual property, or otherwise violate these Terms.

13. Third-party services

Veylora may integrate with third-party services such as authentication providers or payment processors. Your use of those services is governed by their own terms and privacy policies.

14. Beta features & service availability

Veylora is continuously evolving. Features may be added, changed, suspended, or removed at any time. We don't guarantee continuous availability, uninterrupted service, or that you'll always be matched with another user.

15. Emergency services disclaimer

Veylora is not an emergency service and should not be relied upon for emergency assistance. If you or someone else is in immediate danger, contact your local emergency services immediately.

16. Termination & account deletion

You may delete your account at any time.

We may suspend or terminate your access if you violate these Terms, put others or the service at risk, or where required by law.

Certain provisions, including intellectual property, disclaimers, and limitation of liability, continue after termination.

17. Disclaimers

Veylora is provided "as is" and "as available."

To the fullest extent permitted by law, we disclaim all warranties, including merchantability, fitness for a particular purpose, non-infringement, and uninterrupted availability.

We don't guarantee the identity, behaviour, or intentions of other users.

18. Limitation of liability

To the fullest extent permitted by law, Veylora will not be liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, or goodwill.

Our total liability is limited to the greater of:

• the amount you paid us during the previous twelve months; or
• ₹10,000 (Indian Rupees).

19. Indemnification

You agree to indemnify and hold harmless Tinkertope Technologies Pvt. Ltd. and its team from claims, damages, or expenses arising from your misuse of Veylora or violation of these Terms.

20. Force majeure

We aren't responsible for delays or failures caused by events beyond our reasonable control, including natural disasters, internet outages, government actions, or failures of third-party infrastructure.

21. Export controls & sanctions compliance

You may not use Veylora where doing so would violate applicable export control, sanctions, or other laws.

22. Governing law & dispute resolution

These Terms are governed by the laws of India.

Any disputes arising from these Terms or your use of Veylora will be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka.

23. Changes to these terms

We may update these Terms from time to time.

For significant changes, we'll notify you through the app or by email before they take effect. Continued use of Veylora means you accept the updated Terms.

24. Entire agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Veylora regarding your use of the service.

25. Contact us

Questions about these Terms? We're listening.